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MY ACCOUNT

English ( United Kingdom)

Click on the “LOGIN-REGISTER” button in the top right-hand corner of the website to create a ticketing account.

Please note that a ticketing account is compulsory to be able to place an order.

English ( United Kingdom)

Click on “Password Forgotten”, which you will find after clicking on “LOGIN-REGISTER” in the top right-hand corner of the official ticketing website.

You will then receive an email with your access code at the email address registered in your ticketing account.

Simply copy/paste the access code, ensuring that no spaces are entered before or after the access code. If this does not work, manually type the access code while paying special attention to special characters as well as lower- and upper-case letters (e.g. FIFA is different to FiFa in the system).

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Click on “MY ACCOUNT” at in the top right-hand corner of the page. You can then change your password directly.

PLACING AN ORDER

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Any order placed is regarded as final and no changes can be made in accordance with the Terms and Conditions.

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You can download the invoice linked to your order as many times as you like from the “MY ORDERS” page of your ticketing account.

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Your tickets will initially be allocated to a zone and not to a specific seat.

You will find out your seat details when you pick up your tickets at a ticket window at the stadium. A steward will then be able to help you find your seats.

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A secure 3D payment system is used on our ticketing website in order to protect your credit card information.

During the payment stage, your bank should send you a security code per by e-mail or text message SMS so as to confirm the transaction. If you do not receive this code within seconds after of filling in entering your credit card data, we kindly invite you to please contact your bank so as to benefit from in order to use this service and finalizecomplete your order.

 

 

TICKETS

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Your tickets will be automatically assigned to the ticketing account holder linked to the order. However, as no ID checks will be carried out, the assignment of tickets is not required.

Please note that your tickets are valid for an entire day and not for a single match. 

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Please collect your tickets from a ticket window when you arrive at the stadium.

You will find out your seat details when you pick up your tickets at a ticket window. A steward will then be able to help you find your seats.

PRACTICAL INFORMATION

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Gates will open one hour before kick-off. However, we kindly invite you to arrive at the stadium in good time in order to collect your tickets.

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If you leave the stadium at any time, you will not be able to re-enter. Should you wish to exit the stadium between two matches, you will not be able to enter the stadium again to attend the second match.

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Specific items are prohibited within the stadium during the competition. Click on the following link to consult this list.

Large umbrellas, folding chairs and helmets are prohibited, as are bags bigger than 25x25x25cm.

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Glass bottles and cans are prohibited within the stadiums. Plastic bottles (maximum size 50cl) are permitted in the stadiums (tops will be taken off the bottles upon your entrance).

Consult the following page to learn more about prohibited items.

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It is prohibited to bring drones into the stadiums or to fly them over the stadiums.

Furthermore, cameras which can be linked to professional material are also prohibited (lenses over 20cm).

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Cloakrooms will be available near the stadiums, enabling you to deposit any items that are not allowed within the stadiums (subject to space availability).

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Catering areas will be available within each stadium of the tournament. However, you will still be able to bring your own food and drink should you wish to, but please note that cutlery will be regarded as prohibited items, as well as cans and bottles bigger than 50cl.

English ( United Kingdom)

Children and babies are allowed within the stadium; however, they need their own ticket and need to be sat on a seat.

Please note that the stands are not covered and they might therefore be in direct sunshine for the entire time they are in the stadium. Please also note that if you leave the stadium at any time, you will not be allowed to re-enter.

FIFA PARTNERS
Ticket sales will be open from the 11th of April until the 18th exclusively for all Visa cardholders, and then from the 19th of April for all. Click below to order your tickets